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Read These Terms Before You Open Your Account

These terms govern your account with clickandbet — what you can do, what we can do, and how disputes get resolved. Access to our casino lobby and sportsbook depends on state law and eligible states, so read this section carefully before you start.

Account eligibility by statePayPal, Venmo, Play+ rulesWallet and withdrawal conditionsAccount suspension rightsDispute resolution process
clickandbet Read These Terms Before You Open Your Account
TERMS CONTACT

Reach Us About Any Terms Question

If a clause is unclear or you believe something on your account doesn't match what these terms describe, contact us directly. We aim to respond to terms-related questions within one business day. For Pittsburgh and Detroit account holders, the same channels apply — there is no regional split in how we handle these inquiries.

Live Chat Open the chat window from your account dashboard to ask a terms question. Our agents can flag specific clauses and escalate disputes to the compliance team.
Email Support Send written questions or formal objections to our support address. Email is the required format for account-closure requests and terms-dispute submissions.
Account Help Center The help center inside your account lists current policy documents and links to the most recent version of these terms so you always have the up-to-date text.
HOW WE HANDLE IT

Account Security and Data Handling Under These Terms

Our terms set out specific obligations around how we store your account data, how long we keep it, and under what conditions we share it. Identity verification is required before any withdrawal is processed — this applies regardless of whether your wallet is PayPal, Venmo or Play+. We use SSL encryption across all account pages and payment flows. You can request a copy of the data we hold on your account at any time by contacting support in writing.

Data Retention

We retain account records, transaction logs and identity documents for as long as state law requires. After that period, records are deleted or anonymized per our internal data schedule.

Cookie Policy

Cookies are used to maintain your session, remember wallet preferences and measure page performance. You can adjust cookie settings from the account preferences screen at any time.

Account Security

Two-factor authentication is available on your account. We recommend enabling it immediately after you open your account, especially if you access the lobby from a mobile device.

Change Requests

To update personal details, correct an error in your record, or request data deletion, submit a written request through the email support channel. We confirm changes within two business days.

Common Questions About Our Terms and Conditions

These are the questions we hear most often about account terms, eligibility and payment rules. If yours isn't listed here, live chat or email support can pull the relevant clause for you.

No. Access to our casino lobby and sportsbook depends on state law. These terms apply to you only in states where online casino and sports betting activity is permitted under local law.

Any verified balance in your account wallet is returned via your last confirmed payment method — PayPal, Venmo or Play+ — after we complete standard identity verification. Unverified balances are held pending ID confirmation.

We send an email to your registered address before material changes take effect. Continuing to use your account after that date means you accept the updated terms. Check your inbox and spam folder.

Yes. Submit a written dispute via the email support channel with your account ID and the transaction reference. Our compliance team reviews disputes and responds with a decision in writing.

Our terms govern the account relationship. PayPal, Venmo and Play+ each govern their own transaction rules. Where a conflict arises, we follow our terms for account-level decisions and the payment provider handles its own transaction process.

Send a written request through email support. Include your account ID and specify what records you need. We confirm receipt and deliver your data within the timeframe required by applicable state law.
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Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.