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How clickandbet Handles Your Personal Information

This Privacy Policy covers every piece of personal information clickandbet collects when you open an account, fund it via PayPal, Venmo or Play+, or browse the lobby.

Account data protectedPayPal, Venmo, Play+ transactions coveredYour right to access or delete dataState-law eligibility appliesContact us at any time
clickandbet How clickandbet Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

We take a few concrete steps to keep your account data secure and your privacy rights actionable. These practices apply whether you logged in on a desktop browser in Pittsburgh or on a mobile device anywhere in an eligible state.

Encryption in Transit

All data passed between your device and our servers — including payment tokens for PayPal, Venmo and Play+ — travels over TLS-encrypted connections. We do not transmit account credentials in plain text.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby. You can adjust non-essential cookie preferences through the cookie banner or your browser settings.

Retention and Deletion

Active account data is kept while your account is open. After closure, we retain records for the period required by applicable state law, then delete or anonymize them. Deletion requests are reviewed within a reasonable timeframe.

Third-Party Access

We share data only with payment processors like PayPal and Play+, identity-verification services, and state-regulated compliance partners. We do not share your data for third-party advertising purposes.

REACH OUR TEAM

Contact Us About Your Privacy

Questions about how we handle your data, or want to submit a deletion request? Our support team handles privacy-related inquiries through the channels below. Have your account email ready so we can locate your record and respond accurately.

Live Chat Start a live chat session from your account dashboard. Describe your data request and our team will confirm receipt and next steps in the same session.
Email Support Send your privacy request to our support address. Include the email on your account and specify whether you are requesting access, correction or deletion of your data.
Account Settings Some data preferences — like marketing communications — can be updated directly in your account settings under the Privacy tab without contacting support.

Your Privacy Questions, Clearly Answered

These are the questions we hear most often about how we handle personal data. If yours isn't here, our live chat team can clarify any point in your account's privacy record.

We collect your name, date of birth, address, email and a government-issued ID to verify your identity. Payment-method identifiers for PayPal, Venmo or Play+ are also stored to process transactions against your account wallet.

No. We do not sell your personal information to third parties for marketing or advertising. Data is shared only with processors and compliance partners required to operate your account under applicable state law.

Send a data-access request through live chat or our support email. Include the email address tied to your account. We will locate your record and provide a summary of the data we hold within a reasonable response window.

Yes. Submit a deletion request via live chat or email support. We will remove or anonymize your data after your account is closed, except where state law requires us to retain records for a defined period.

We use session cookies for login continuity and analytics cookies to improve lobby navigation. On mobile, the same cookie policy applies. You can manage non-essential cookies through the cookie banner shown on first visit.

Reach our support team via live chat or email. Describe the concern and include your account email. We take data complaints seriously and aim to acknowledge them promptly so we can investigate and respond accurately.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.