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Understand the Rules That Govern Your Account

clickandbet operates under applicable state law, and access to our lobby is available only where local law permits.

State-dependent accessAccount terms apply at sign-upPayPal, Venmo, Play+ coveredData rights explainedContact paths available
Explore the Lobby Read FAQ
clickandbet Understand the Rules That Govern Your Account
REACH OUR TEAM

Contact Us About a Legal or Policy Question

If a policy section raises a question about your account, your data or how a specific term applies to you, reach out through any of the channels below. Our support team can route legal or compliance questions to the right internal contact. For account-specific concerns — such as a PayPal or Venmo transaction dispute — include your account reference number to speed things up.

Live Chat Open the chat widget from any page in your account. This is the quickest way to flag a policy concern or ask about a term that affects your wallet or access.
Email Support Send a detailed message to our support address. For data requests or account-closure questions, email gives you a written record of the exchange.
Account Help Center The Help Center in your account settings covers common policy questions — from identity verification steps to how Play+ prepaid transactions are recorded.
HOW WE HANDLE IT

Data, Cookies, Security and Your Account Rights

We handle your personal and payment data according to the practices described below. Each area is governed by our privacy policy; what follows is the plain-language version of the parts that matter most to you day to day.

Data Collection and Retention

We collect the information you provide at sign-up — name, address, date of birth — and the transaction data generated when you use PayPal, Venmo or Play+. We keep it only as long as required by law or to maintain your account.

Cookies and Tracking

We use cookies to keep your session active, remember your lobby preferences and measure page performance. You can manage cookie preferences through your browser settings; blocking all cookies may affect lobby functionality on mobile.

Account Security

Your account is protected by password authentication and an optional one-time passcode sent to your registered phone. If you notice a login you don't recognize, change your password immediately and contact support through live chat.

Your Rights and How to Act on Them

You can request a copy of your data, ask us to correct inaccurate records or close your account entirely. Submit any of these requests through the Help Center or by email; we'll confirm receipt and respond within the timeframe required by applicable state law.

Common Legal Questions About Your Account

These are the questions we hear most often about account terms, data rights and how our policy applies in practice. If your question isn't here, live chat or email gets you a direct answer.

Access depends on the laws of your state of residence. We operate only where local law permits online casino and sportsbook activity. Check eligibility during the account sign-up flow for your specific state.

We collect the information you enter at registration — name, address, date of birth — plus transaction records tied to your PayPal, Venmo or Play+ payments. This data is used for identity verification and account management.

Submit a data request through the Help Center in your account settings or by emailing support. We'll confirm your identity and provide the information within the timeframe required by applicable state law.

Yes. You can request account closure and data deletion through account settings or by contacting support. Some data may be retained as required by law even after closure; we'll explain what and why when you submit the request.

We send an email to your registered address before any material change takes effect. Continuing to use the platform after that notice means you accept the updated terms. Check your inbox and account notification settings to make sure you receive these.

Transaction records tied to PayPal, Venmo or Play+ deposits and withdrawals are retained for the period required by applicable state law, even after account closure. You can request a summary of those records before closing.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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